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Nero Blanco Helps Breast Cancer Now Integrate Charities After Merger


January 14, 2020

by Grady Gausman

Customer Stories: Nero Blanco IT and Breast Cancer Now

Customer Name:


Migration Info:

Nero Blanco IT
250 Users

Migration Type:


Office 365 Tenant to Tenant
Migration: Mailboxes and Documents (OneDrive) plus shared mailboxes, archives, and data in SharePoint and Microsoft Teams

Meet the UK’s Leading Breast Cancer Charity

In April 2019, Breast Cancer Care and Breast Cancer Now took the bold step forwards becoming one charity. Now known as Breast Cancer Now, the charity is steered by world-class research and powered by life-changing care.

The charity believes that if we all act now, we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. The merger was a perfect opportunity for the charities to combine the power of care and research and increase its impact. A key part of that integration was migrating employees from both organisations into a single Office 365 tenant.Breast Cancer Now the research and care charity

“It’s critical from a day-to-day perspective, being able to share data and work together as colleagues of one organisation,” said Tom Bowlby, Head of IT & Facilities at Breast Cancer Now. “After a merger happens, you’re trying to move away from a culture of ‘us and them’ and the technical things we do behind the scenes like this work toward that end goal.”

Tom and Senior IT Manager Brigid Macdonald broke the project down into two phases: first, they needed to move both London-based organisations into the same space, set up trust relationships with Active Directories and telephony, and prepare the target Office 365 tenant. The second phase was the actual consolidation of users and data into one tenant. For this, they turned to Nero Blanco IT and BitTitan®.

Migrating Together with Nero Blanco IT and BitTitan

With the Breast Cancer Now team completing phase one work, the IT migration specialists from Nero Blanco turned to phase two: the migration of 250 user mailboxes and OneDrive accounts, as well as shared mailboxes, archives, and data in SharePoint and Teams. As a close partner of BitTitan, Nero Blanco got the necessary information from the team at Breast Cancer Now and began mapping the project within MigrationWiz®.

For this project, Nero Blanco used a pre-stage approach. In August, Nero Blanco began migrating user mailboxes and data in the background in preparation for a late September cutover. With the majority of data already migrated, Nero Blanco was able to cut over all users within a single weekend and move the combined organizations into a single Office 365 tenant with high fidelity and minimal escalations post-project.

The Right Team for the Job

Breast Cancer Now was connected to Nero Blanco through a BitTitan employee and frequent supporter of the charity after the merger was announced. For Breast Cancer Now, it was the expertise and specialization in this type of project that convinced them to engage with Nero Blanco.

“We work with many partners, but the ultimate decision came down to the fact that this was bread-and-butter for Nero Blanco,” said Macdonald.

“We were able to combine professional services on top of the BitTitan tool to deliver on-time and on-budget,” said Fabrice Barbier, Business Development Executive at Nero Blanco. “For us, it was an enjoyable project because of the collaboration with Breast Cancer Now – good people to work with.”

With the tenant consolidation project behind them, Tom and Brigid continue to work with their internal IT team and partners to help Breast Cancer Now push ahead as a single organisation, providing support for today and hope for the future for anyone affected by breast cancer in the UK.

To learn more about Breast Cancer Now or see how you can get involved, visit https://breastcancernow.org/. 


Do you have an upcoming merger or acquisition project you need to support? Contact us today to get started.

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